Libraries at University of Nebraska-Lincoln


Date of this Version



Published in Library Philosophy and Practice (2011) 13 p.


The purpose of this article is to provide an overview of business information provision mechanism for SMEs with a view of highlighting aspects critical in any business information provision modalities. It makes a reflection on SMEs as information user groups, highlights notable challenges faced in the business information chain and gives an account of the ICTs impact on business information provision to SMEs. To inform decision making regarding appropriate business provision, some aspects from three countries are highlighted. The guiding principles for developing effective business development services are outlined. The article concludes by a call for the adoption of serious information provision strategies and makes useful recommendations for business information providers, academicians and policy makers. The provision of business information to the SMEs is crucial. However, this must be based on a clear understanding of the basic ingredients crucial for any meaningful design to take place. This review highlights important issues that business information providers should take into consideration. It provides a platform for business information providers and policy makers, academicians in LIS profession to rethink best practices to curtail challenges in business information provision to SMEs.