Libraries at University of Nebraska-Lincoln
Date of this Version
8-10-2021
Abstract
The study aims to examine the nexus between ICT use and service delivery in the Universities, in Ekiti State, Nigeria. The descriptive survey research design was used for the study. The population consists of one hundred and fifteen (115) Library personnel in the three universities in Ekiti State. The library personnel were all selected using the total enumeration technique due to the small size of the population. A self-structured questionnaire was the research instrument and data collected were analysed using percentages and mean. Finding shows that the ICT facilities used for service delivery in university libraries are photocopier, printer, computer, OPAC, Internet services, and scanners, among others, while the frequency of using the ICT facilities is moderate ( = 51.35). The study discovered that the circulation of new arrivals services was the leading services delivered, followed by current awareness, and the selective dissemination of information, among others, by the staff of the libraries. Information and Communication Technology use is germane to effective service delivery by library personnel. Thus, librarians must become higher system thinkers and fully equip themselves to work in digital and computer environment. Based on the findings, recommendations were made.