Libraries at University of Nebraska-Lincoln


Date of this Version

Winter 11-27-2021


The present study examines the user satisfaction of library resources and services in Krishnadas Shama Goa state central Library. Structured questionnaires were distributed among 200 users to collect their opinions regarding the frequency and purpose of their visit to the library. 160 questionnaires were received and analyzed. The study highlights the opinion of respondents about the available resources, facilities, and services in the library. In this study, it was found that the majority of the respondents are satisfied with the resources and services in the library. The study concludes that the library needs to integrate training program for library users as well as staff for effective utilization of resources and services. There is also need to take Regular feedback from visitors and library members.