Libraries at University of Nebraska-Lincoln
Date of this Version
Winter 2-1-2022
Abstract
An ISSN is a number that functions as the identity of a periodical. ISSN registration services in Indonesia are provided through the Indonesian Institute of Sciences. This study aims to determine the inhibiting factors during the ISSN application process in Indonesia. The method used is qualitative with a case study approach. Data collection through in-depth interviews with ISSN service officers and journal managers was conducted at the end of 2019 and early 2020 to obtain information about ISSN registration in previous years. The results of the study concluded that the ISSN registration process did not run smoothly. There was an ISSN registration process that took a long time and was not completed. The contributing factors were: unsuccessful form filling; the ISSN application file attached does not meet the requirements; internet network disturbance; failed to upload the requirements file; the ISSN system cannot be accessed; wrong or lost user id and password to enter the ISSN system; the ISSN service telephone line is not connected or no one is picking up the phone; ISSN service officers or ISSN registrants do not open communication messages submitted by either party, either from the communication box feature in the ISSN system or incoming messages in email.