Libraries at University of Nebraska-Lincoln
Date of this Version
Summer 4-7-2022
Document Type
Article
Abstract
This paper was conducted to find out how librarian crisis communication in recreational activities or library tours at the Muhammadiyah University of North Sumatra was affected by the COVID-19 pandemic crisis. Problems during the covid-19 pandemic crisis, library services are closed for visits by tourists, lecturers, and students. This is due to the impact of the COVID-19 pandemic crisis, according to the assumption that librarians have not anticipated the crisis. The method used in this paper is descriptive qualitative method with literature study and documentation by observing directly the object of research in the library and then taking data from interviews. The results of this study were obtained from the North Sumatra Muhammadiyah University Library which became an active library from the number of visits first seen before the Covid 19 pandemic crisis occurred, this situation became a finding in the field that the library had not prepared actions to deal with the crisis and carried out communication activities for local tourists to visit. Solutions and input for library managers so that they can continue to provide services by holding virtual, digital, or e-library tourism programs. Because you cannot rely solely on on-site or face-to-face services, it is also necessary to use social media applications so that lecturers and students can relax so that they can treat homesickness.
Included in
Communication Technology and New Media Commons, Organizational Communication Commons, Scholarly Communication Commons
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