ANALYSIS OF AVAILABILITY AND USERS’ SATISFACTION OF THE INFORMATION RESOURCES AND SERVICES IN LAW LIBRARY BY LAW STUDENTS: A CASE STUDY OF UNIVERSITY OF JOS LAW LIBRARY, PLATEAU STATE, NIGERIA.

Authors

Eneojo Jacob, University of JosFollow
Lilian Ene Ujah, University of JosFollow

Date of this Version

Summer 8-2020

Document Type

Article

Abstract

The Research was conducted on the Availability and Users’ satisfaction of the Information Resources and services in Law Library by Law students: a case study of University of Jos Law Library, Plateau State, Nigeria. Four (4) objectives were formulated to guide the study which are: to determine the extent of use of the information resources in University of Jos Law Library; to determine whether the information resources available in University of Jos Law Library are relevant and up-to-date; and to determine the level of user satisfaction in the utilization of legal materials and user services in University of Jos Law Library. Survey research design was used for this study; the population of the study was 150 registered users of the University of Jos Law Library. Simple random sampling was used by the researcher to select 30 registered Law Library users out of 150 that was used as a sample for the study. The questionnaire was used as the instrument for data collection. Data were analyzed using frequency count and percentage tables. The study revealed that the extent of use of information resources was to a large extent by patrons in University of Jos Law Library. The study further revealed that some information resources in University of Jos Law Library are relevant while others are not. The relevant information resources available in University of Jos Law Library include books, reference resources, journals, government publications, manuscripts, computer resources. But microfilms, tapes (audio/video), periodicals and magazines were not relevant in University of Jos Law Library. These were few among other findings. In accordance with the findings, the researcher made some recommendations for the Library management which was about the need for ensuring that Legal Materials that are neither available relevant nor up-to-date, should be made available and up-to-date for all users.