Libraries at University of Nebraska-Lincoln
Date of this Version
Winter 1-20-2024
Document Type
Article
Abstract
Abstract
Polytechnic libraries exist because they deliver services to the patrons. However, reports of previous studies, personal observations and anecdotal evidence have shown that the level of service delivery in some polytechnic libraries in Nigeria is low. Out of the several factors that could enhance the level of service delivery, compliance with ethical issues appears to be the least studied. This study therefore examined the contributions of awareness and perception of ethical issues in libraries to service delivery by library personnel in selected polytechnics in Southwest Nigeria. Descriptive survey research design of the correlational type was used and the total enumeration technique was adopted. All 169 library personnel in Moshood Abiola Polytechnic, The Polytechnic, Ibadan and Yaba College of Technology participated in the study. The questionnaire was the research instrument and data were analysed with the use of frequency counts, percentages, mean, standard deviation, correlation and regression analysis. Results showed that there was a significant positive relationship between awareness of ethical issues and service delivery (r=.235**) and also for perception of ethical issues in libraries and service delivery (r=.495**). The joint influence of awareness and perception of ethical issues in libraries on service delivery was significant (R=.505 and Adj. R2 of .245). It was recommended that the management of the polytechnic libraries should organise seminars and workshops that will enlighten the staff on different ethical issues and guide their conducts, in order not to violate the ethical standards.
Keywords: Awareness, perception, ethical issues in libraries, service delivery, polytechnics, Nigeria