Textiles, Merchandising and Fashion Design, Department of

 

Department of Textiles, Merchandising and Fashion Design: Dissertations, Theses, and Student Research

First Advisor

Jennifer Johnson Jorgensen

Committee Members

Mary Alice Casto, Andrew Zimbroff

Date of this Version

12-2025

Document Type

Thesis

Citation

A thesis presented to the faculty of the Graduate College at the University of Nebraska in partial fulfillment of the requirements for the degree of Master of Science

Major: Textiles, Merchandising, and Fashion Design

Under the supervision of Professor Jennifer Johnson Jorgensen

Lincoln, Nebraska, December 2025

Comments

Copyright 2025, Carol Calderon Ambelis. Used by permission

Abstract

As social media continues to shape how consumers interact with brands, virtual influencers (VIs) have emerged as a new type of digital celebrity. While previous research has explored how VIs contribute to brand image and awareness, there has been limited attention on how different types of VIs, both anime-like and human-like, affect consumer perceptions across different markets. This study examines how these two types of VIs impact relatability, aspiration, and brand awareness, with a focus on the differences between luxury and mass market. Using a within-subjects experimental design, this study recruited 574 participants with social media experience using MTurk. The survey exposed participants to two types of VIs to explore how consumers’ relatable or aspirational perceptions may impact brand awareness. The results of this study indicate that anime-like and human-like VIs were perceived as relatable and aspirational figures. Additionally, perceptions of relatability were found to play a significant role in increasing brand awareness for both luxury and mass market. In contrast, perceptions of aspiration did not show statistically significant support for brand awareness in either the luxury or mass market.

The results aim to enhance the understanding of VI effectiveness in digital marketing and provide practical insights for brands looking to strategically employ VIs based on their target market.

Advisor: Jennifer Johnson Jorgensen

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