Agricultural Economics Department
Date of this Version
7-2011
Citation
Cornhusker Economics (July 2011)
Abstract
There used to be a time when all a business wanted were satisfied customers. Having satisfied customers was seen as the pinnacle of success. But today it appears that is not the case.
With everyone wanting to take their business to “the next level,” it is no surprise that businesses, especially in the service and sales area, are looking for new ways to take their satisfied customers and transform them into passionate advocates.
Comments
Published by University of Nebraska–Lincoln Extension, Institute of Agriculture & Natural Resources, Department of Agricultural Economics. Copyright © [2011] Board of Regents, University of Nebraska. http://agecon.unl.edu/cornhuskereconomics