Communication Studies, Department of

 

Date of this Version

Summer 2004

Citation

Communication Studies 55:2 (Summer 2004), pp. 271–285.

doi: 10.1080/10510970409388619

Comments

Copyright © 2004 Central States Communication Association; published by Routledge/Taylor and Francis. Used by permission.

Abstract

In interpersonal relationships characterized by aggression, the negotiation of conflict is especially significant. The present study examined the conflict management strategies used by 31 individuals who had experienced verbal and/or physical aggression during conflicts with their partners. Sillars’ (1986) conflict tactics coding system was used as a framework to analyze 960 pages of transcribed data. The results of this deductive content analysis indicated that the participants reported using primarily Distributive conflict strategies. Analytic induction was also used to interpret nonverbal forms of conflict management, revealing three common tactics: crying, nonverbal avoidance, and aggression. Implications for using these conflict strategies in interpersonal relationships characterized by aggression are discussed.

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