Libraries at University of Nebraska-Lincoln
Date of this Version
June 2007
Abstract
This article discusses how Netflix and similar services are shaping expectations about product delivery, which in turn are driving libraries to rethink how items are delivered to their patrons. Library Delivery 2.0 refers to the idea of delivering library materials into the user's hands in a way that is personalized, convenient, and fast. Library Delivery 2.0 builds on the concept of Library 2.0, a new model of library service that operates according to the expectations of today's library users. Library Delivery 2.0 is a new model of library delivery service that operates according to the expectations of today's users. In this vision, the library delivers information wherever and whenever the user requires it and in whatever format the user needs it.