The Interviewer Workshop focused on survey interviewers and their effects on total survey error. It brought together an international group of leading academic, government, and industry researchers and practitioners for an intense discussion of interviewer-related research. The three-day workshop took place February 26-28, 2019, at the University of Nebraska-Lincoln in Lincoln, Nebraska.

Workshop organizers included:

Kristen Olson,
Jennifer Dykema
Allyson Holbrook
Frauke Kreuter
Jolene Smyth
Brady West

To meet the goals of the workshop, participation in the workshop discussion was by invitation only.
Funding for the workshop was provided by the National Science Foundation (SES-1758834), the Charles Cannell Fund for Survey Methodology, and the Rensis Likert Fund in Research in Survey Methodology

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2019

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Explaining Interviewer Effects on Survey Unit Nonresponse: A Cross-Survey Analysis, Daniela Ackermann-Piek, Annelies G. Blom, Julie M. Korbmacher, and Ulrich Krieger

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Scientific Network of Experts: Interviewer Effects and Interviewer Training, Daniela Ackermann-Piek and Joe Sakshaug

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Examining Interviewer Effects on the Agricultural Labor Survey: A Mixed-Methods Approach, David Biagas, Emilola Abayomi, Joseph Rodhouse, and Heather Ridolfo

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Effects of Innovative Motivational Strategies and New Staffing Model on Interviewer Attrition: A Data Collection Year in Review, Theresa Camelo and Maureen O’Brien

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Race-of-Virtual-Interviewer Effects, Frederick Conrad, Michael Schober, Daniel Nielsen, and Heidi Reichert

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General Interviewing Techniques: Developing Evidence-Based Practices, Steve Coombs, Margaret Hudson, Lisa Holland, Nora Cate Schaeffer, and Jennifer Dykema

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Modeling Interviewer Effects in a Large National Health Study, James Dahlhamer, Aaron Maitland, Benjamin Zablotsky, and Carla Zelaya

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How to Conduct Effective Interviewer Training: A Meta-Analysis, Jessica Daikeler

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Behavior Change Techniques for Reducing Interviewer Contributions to Total Survey Error, Brad Edwards

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Do You Need a Foot-in-the-Door or Is A Toe Enough? Scripting Introductions That Induce Tailoring and Increase Participation in Telephone Interviews, Kim Ethridge, Matt Jans, Matthew D. McDonough, Sam Vincent, Jamie Dayton, Naomi Freedner, Randal ZuWallack, Josh Duell, Don Allen, Dan Bertuna, Lew Berman, Mark Serafin, Kristin Reichl, Anneke Jansen, and Wendi Gilreath

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Let’s Talk About Money! How Do Interviewer Expectations Affect Item Nonresponse to Income and Asset Questions?, Sabine Friedel

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Response Times as an Indicator of Data Quality: Associations with Interviewer, Respondent, and Question Characteristics in a Health Survey of Diverse Respondents, Dana Garbarski, Jennifer Dykema, Nora Cate Schaeffer, and Dorothy Farrar Edwards

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Unintended Interviewer Bias in a Community-based Participatory Research Randomized Control Trial among American Indian Youth, Patrick Habecker and Jerreed Ivanich

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Modelling Group-Specific Interviewer Effects on Nonresponse Using Separate Coding for Random Slopes in Multilevel Models, Jessica M. E. Herzing, Annelies G. Blom, and Bart Meuleman

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Antecedents and Consequences of Interviewer Pace: Assessing Interviewer Speaking Pace at the Question Level, Allyson L. Holbrook, Timothy P. Johnson, Evgenia Kapousouz, and Young Ik Cho

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Developing a Quality Control Protocol for Evaluation of Recorded Interviews, Margaret Hudson, Lisa Holland, and Lisa Lewandowski-Romps

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Audio Recordings in Face-to-Face Interviews as a Means to Detect Undesirable Interviewer Behavior, Birgit Jesske

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Exploring the Mind of the Interviewer: Findings from Research with Interviewers to Improve the Survey Process, Robin Kaplan and Erica Yu

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The Accuracy and Utility of Using Paradata to Detect Interviewer Question-Reading Deviations, Jennifer Kelley

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nvestigating the Utility of Interviewer Observations on the Survey Response Process, Frauke Kreuter, Brady West, Ting Yan, Michael Josten, and Heather Schroeder

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Comparison of Different Approaches to Evaluate and Explain Interviewer Effects, Geert Loosveldt and Celine Wuyts

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The Cannell Legacy, Nancy A. Mathiowetz and Peter V. Miller

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Interviewer Variation in Third Party Presence During Face-to-Face Interviews, Zeina N. Mneimneh, Julie de Jong, and Jennifer Kelley

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Analysing the Influence of Non-Observable and Observable Interviewer Characteristics on Measurement Error: Evidence from Zambia, P. Linh Nguyen

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What Do Interviewers Learn? Changes in Interview Length and Interviewer Behaviors Over the Field Period, Kristen Olson and Jolene Smyth

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Questions Administered by Telephone or In Person: Differences in Interviewer-Respondent Interactions, Yfke Ongena and Marieke Haan

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Investigating the Use of Nurse Paradata in Understanding Nonresponse to Biological Data Collection, Fiona Pashazadeh, Alexandru Cernat, and Joseph W. Sakshaug

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Did The Respondent Really Mean That? How the Behaviors Of CATI Interviewers And Data Editors Impact Measurement and Processing Errors In Establishment Surveys, Joseph Rodhouse, Heather Ridolfo, Emilola Abayomi, and David Biagas

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How Customization Affects Survey Interaction, Antje Rosebrock and Malte Schierholz

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Interviewer Effects on Data Quality: Does Interviewer Experience Favor Completions Over Quality?, Megan M. Ruxton and Rodney Muilenburg

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General Interviewer Techniques: Developing Evidence-Based Practices for Standardized Interviewing, Nora Cate Schaeffer, Jennifer Dykema, Steve M. Coombs, Rob K. Schultz, Lisa Holland, and Margaret Hudson

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Interacting with Interviewers in Voice and Text Interviews on Smartphones, Michael Schober, Frederick Conrad, Christopher Antoun, Alison W. Bowers, Andrew L. Hupp, and H. Yanna Yan

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Interviewer Falsification in Survey Research: Detection Methods and Impact of Fraudulent Interviews, Silvia Schwanhäuser, Joseph Sakshaug, Yuliya Kosyakova, and Frauke Kreuter

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Can Paradata Predict Interviewer Effects?, Sharan Sharma

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Humans vs. Machines: Comparing Coding of Interviewer Question-Asking Behaviors Using Recurrent Neural Networks to Human Coders, Jerry Timbrook and Adam Eck

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Implementing a Case Ownership Model with Telephone Interviewers, Jamie Wescott

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Designing Studies for Comparing Interviewer Variance Components in Two Groups of Survey Interviewers, Brady T. West

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Exploring the Impact of Interviewer Perceptions and Interviewer-Respondent Interactions on the Survey of Income and Program Participation: Analysis of CARI recordings, Erica Yu, Rodney L. Terry, Alina Kline, Holly Fee, and Robin Kaplan